If you are not 100% satisfied with your purchase, you may return your order for a full refund.

Returns must be unworn, in the state you received them, and in the original packaging.

International customers will be responsible for return & exchange shipping.

Please allow 1-3 days for your return to be processed or an exchange to be sent. Returns / exchanges must be received prior to the replacement item being sent out.

For damaged & defective items please email info@crossfitstrongtown.com to ensure you get the best service.

You may return the items to the address below:

CrossFit Strongtown
Attn.: Returns
1432 Old Waterbury Road
Southbury, CT 06482

+ How long after my order can I make a return

  • All returns and exchanges must be initiated within 30 days of the initial purchase.

+ Will I be charged for the return shipping?

  • Customers from the Continental US will be issued a return shipping label so they will not have to pay for return shipping. International customers will be responsible for all shipping fees associated with returning and replacing the item.

+ Do I need the original packaging

  • Yes, all items must include the original packaging with any returns and or exchanges.

+ How long will it take to receive my refund

  • All refunds will be processed within 1-2 days after the returns has been processed.

+ What if the item I received was damaged

  • Please contact us at info@crossfitstrongtown.com or 475-559-2286 for any issues related to damaged items.